The Telecommunications
Department will soon be consolidating the Homewood and
Mount Washington telephone systems and installing a new
voice mail system that will serve both campuses.
In addition to providing enhanced features, the new
voice mail system will allow for easy forwarding of
messages between Homewood, Mount Washington, East
Baltimore, Bayview and White Marsh.
The tentative date for the changes is Dec. 15, with
testing of the voice mail system set to take place during
the next two weeks.
The consolidation, which incorporates the latest in
call processing technology, will allow for a unified
five-digit dialing plan between all phones at all locations
now served by the Homewood or Mount Washington systems. It
also will bolster voice communications disaster recovery
capabilities.
On or about Nov. 1, users will receive e-mail
instructions on how to access their new mailboxes, record
greetings and take a short, system-prompted training course
to familiarize them with any new system features and
procedures.
Until the new voice mail system becomes active on Dec.
15, existing systems will continue to operate.